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Refund Policy

Refund Policy

At Pro Smart Hub, we value your trust. Here is our simple refund process:

  • Before Work Starts: If you cancel before we begin, you will receive a full refund.

  • During the Project: If you are not satisfied, please let us know immediately. We will prioritize fixing the issues.

  • Exceptions: Once a service is completed and accepted, it is not eligible for a refund.

How to Request: Simply email us at [prosmarthub@gmail.com] with your order number and the reason for your request. Approved refunds are processed within [e.g., 5-7] business days.

Need Assistance?

We are here to help!

  • Email: prosmarthub@gmail.com

  • Phone/WhatsApp: +8801969670809

  • Support Hours: Saturday – Friday (10:00 AM – 1:00 AM)